Real words from real clients after their renovation handover. Every project starts with a conversation — if you're evaluating us, let these be part of that conversation.
They truly exceeded our expectations. The quality of work is outstanding and the team was a joy to work with.
We had already prepared ourselves for the usual renovation stress, so when a few post-handover issues showed up, I expected a long battle. Instead, Ryan came in, looked through everything carefully, and dealt with the problems one by one without making us feel like we were asking for too much. What I appreciated most was that he focused on fixing things properly, not just quickly. After a few visits, the space finally felt finished and settled.
Lizann has been very patient & propose great ideas for our home. She provides us with constant updates with pictures & videos throughout our renovation. I’m happy with how our home turned out. Highly recommend engaging Lizann as your ID
Alex kept the project moving even though the timeline was tight and there were public holidays in between. That alone was impressive, but what we appreciated even more was how responsive he remained throughout. Messages were answered, updates were clear, and the workmanship from the team came together well. He made the entire process feel much less stressful than we expected.
Jay Lim is a responsible and patient ID. His professionalism and experience shine in how he made the effort to understand the home owners’ needs and preferences first and then skillfully incorporating it with his ideas to come up with the best suited design. In all our discussions, Jay ensures he listens to our perspectives while providing his original ideas as well as input on how to further enhance on ours. In which the final design brought out the best balance of practicality, durability, aesthetic and efficient use of space fitted for the house. Living in our new house has been comfortable and daily tasks can be done conveniently. Even the best foolproof plan might have inevitable hiccups during execution. However, Jay always manages to coordinate among the stakeholders and resolve the issues seamlessly, while ensuring consistent communication on the schedule and progress. His positive attitude also shows in how he handles the issues, and when providing our queries with professional advice. We’re grateful and honored to have Jay as our ID in-charge and would like to thank him once again for making our dream home a reality! Jay Lim is a responsible and patient ID. After understanding our needs and lifestyle preferences, he proposed a design draft that effectively combined aesthetics and practicality. We then carefully discussed and refined the design together, ultimately determining the best solution that makes the house both beautiful and durable, with efficient use of space. Therefore, the overall living experience is comfortable and convenient, and the home has a warm and inviting atmosphere – truly worth the money. During the renovation process, problems inevitably arose, but he was always able to coordinate and resolve issues promptly and effectively with all parties involved. He also maintained excellent communication with us, answering our questions and providing professional advice. Therefore, we give him a positive review and thank Jay Lim again for his hard work!
Fabian and Zann did an excellent job on my house renovation project (resale 4-room flat at Bukit Batok). The overall project duration was just nice—although it extended by a few weeks, this was something I had already catered additional time for, so it wasn’t an issue. The pricing was reasonable as well. He provided realistic and practical ideas and also proposed how if I want to make elevate it which gives me better choices. Fabian shared many good ideas and suggestions during our meet-ups. He was able to provide renderings and 3D drawings based on our inputs, which really helped us visualise how everything would turn out. Once the renovation started, he also sent us regular progress updates, which was reassuring. Communication was satisfactory. Whenever issues arose, Fabian was very prompt in stepping in, providing support, and resolving them accordingly. All the contractors and workers involved were professional and did a good job. I would highly recommend Fabian and Zann from Dots N Tots to anyone looking for an interior designer. Thank you for your professionalism, creativity, and a job well done!
What made DnT stand out is their post hand-over team. The Reno itself had the expected challenges around schedule and outcomes. However, the team that took charge after hand-over is just great. They listened to our input. They took it in and worked on getting it to our satisfaction. No arguing or defending a certain contractor’s work. Just focused on matching our expectations. Want to mention *Ryan* who leads that team and goes out of his way to correct, amend, enhance the work of the contractors. Ryan and his team managed the additional work very cleanly, with minimal disruption considering we had moved in. Scheduling, execution, clean-up all done swiftly and very well. Overall it’s 5 stars thanks to Ryan’s and crew.
We engaged Lavoy from Dots n Tots after meeting with a few IDs, because from the beginning he already went above and beyond to help us do some 3D space planning based on our layout, even before our first meeting. We also felt comfortable with his vibe and work style, which led us to choose him as our ID for our first home. Throughout the months leading up to our renovation and during the actual renovation itself, Lavoy was always patient, well-planned, organised, very responsive and always offered friendly advice to us on the many decisions to make. He was very proactive, always updating us on the progress of our reno; even though our reno was at the year-end and we went away for a trip, Lavoy always kept us in the loop and the except for a minor hiccup which was rectified well, the process was seamless and stress-free. Reno took about 8 weeks, and the quality of workmanship for our carpentry, electrical works and all other works were really good and we’re looking forward to living in our beautiful home. After hearing many renovation horror stories from others, we’re really glad that our renovation was very smooth and pleasant thanks to Lavoy’s professionalism and good project management. He was really easy to work with and we’re really glad to have worked with Lavoy. Would highly recommend him to anyone looking for a smooth renovation journey!
Janice, I really value how you listened so carefully to our needs and turned them into a design that feels perfectly tailored to us. Your attention to detail and genuine care made the whole experience so enjoyable.